{"id":3931,"date":"2022-08-16T13:34:27","date_gmt":"2022-08-16T17:34:27","guid":{"rendered":"https:\/\/niftypm.com\/blog\/?p=3931"},"modified":"2025-01-17T01:35:59","modified_gmt":"2025-01-17T06:35:59","slug":"how-to-use-enps-for-employee-acquisition-and-retention","status":"publish","type":"post","link":"https:\/\/niftypm.com\/blog\/how-to-use-enps-for-employee-acquisition-and-retention\/","title":{"rendered":"How to Use eNPS for Employee Acquisition and Retention"},"content":{"rendered":"

Getting new employees is expensive and takes up a lot of time and resources. Hiring a new employee costs on average $4000, according to <\/span>Glassdoor<\/span><\/a>.<\/span><\/p>\n

Additionally, the U.S. is currently suffering from the Great Resignation, an unprecedented amount of workers leaving their jobs.<\/span><\/p>\n

For that reason, it is important to try and retain as many of your current employees as possible.<\/span><\/p>\n

You will probably also face the challenge of hiring new talents<\/a>. It is not easy, and you need all the help you can get.<\/span><\/p>\n

Luckily, there is one tool that can help you with both objectives: the Employee Net Promoter Score<\/strong>. It will not only enhance your relationship with your employees but also help you acquire new ones.<\/span><\/p>\n

This blog introduces you to the employee satisfaction metric called eNPS. You will learn how it helps you with employee retention and acquisition. The blog will give actionable tips on how to use eNPS<\/strong> and list a few tools that can help you with it.<\/span><\/p>\n

Let\u2019s Start with Definitions<\/span><\/h2>\n

Before we dive into the topic itself, let\u2019s define the terms we are talking about.<\/span><\/p>\n