{"id":467,"date":"2021-05-25T00:00:00","date_gmt":"2021-05-25T04:00:00","guid":{"rendered":"https:\/\/niftypm.com\/blog\/2021\/05\/why-employees-are-disengaged-and-what-you-can-do-about-it-f84110c8bb94\/"},"modified":"2024-10-10T13:55:10","modified_gmt":"2024-10-10T17:55:10","slug":"why-employees-are-disengaged-and-what-you-can-do-about-it","status":"publish","type":"post","link":"https:\/\/niftypm.com\/blog\/why-employees-are-disengaged-and-what-you-can-do-about-it\/","title":{"rendered":"Why Employees Are Disengaged and What You Can Do About\u00a0It"},"content":{"rendered":"<p><a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/www.gallup.com\/corporate\/212381\/who-we-are.aspx\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/www.gallup.com\/corporate\/212381\/who-we-are.aspx\">Gallup<\/a>, the analytics and consulting firm, started measuring employee engagement in 2000. They published that employee engagement was at an all-time high of <a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/news.gallup.com\/poll\/241649\/employee-engagement-rise.aspx\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/news.gallup.com\/poll\/241649\/employee-engagement-rise.aspx\">34%<\/a> in 2018. Although that is good news, we are far from finished when it comes to creating companies that are exciting and fulfilling places to work at (whether virtual or in-person).<\/p>\n<p id=\"2919\" class=\"graf graf--p graf-after--p\">Gallup published a separate article exploring the reasons behind why the <a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/news.gallup.com\/poll\/181289\/majority-employees-not-engaged-despite-gains-2014.aspx\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/news.gallup.com\/poll\/181289\/majority-employees-not-engaged-despite-gains-2014.aspx\">majority of U.S. employees are not engaged<\/a> despite the gains. For every two engaged employees, there is one disengaged. That means your organization has employees that are either doing nothing or deliberately undermining the efforts of others.<\/p>\n<p id=\"a9ea\" class=\"graf graf--p graf-after--p\">How do we change this?<\/p>\n<h2 id=\"b0cf\" class=\"graf graf--h3 graf-after--p\">Types of engagement<\/h2>\n<p id=\"dd89\" class=\"graf graf--p graf-after--h3\"><a href=\"https:\/\/mo.work\/blog\/employee-engagement-guide\/\" target=\"_blank\" rel=\"noopener\">There\u2019s more to workplace engagement<\/a> than engaged or disengaged. Let\u2019s explore what they are as defined by <a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/www.gallup.com\/workplace\/285674\/improve-employee-engagement-workplace.aspx#:~:text=Gallup%20defines%20engaged%20employees%20as,to%20their%20work%20and%20workplace.\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/www.gallup.com\/workplace\/285674\/improve-employee-engagement-workplace.aspx#:~:text=Gallup%20defines%20engaged%20employees%20as,to%20their%20work%20and%20workplace.\">Gallup<\/a>:<\/p>\n<h3 id=\"c06e\" class=\"graf graf--h3 graf-after--p\">Engaged<\/h3>\n<p id=\"45e6\" class=\"graf graf--p graf-after--h3\">Engaged employees are known for their enthusiasm and commitment to their work and workplace. They are reliable and great team players. They are easy to recognize because they usually <em class=\"markup--em markup--p-em\">own<\/em> problems and projects making them role models in our organizations.<\/p>\n<p id=\"e72f\" class=\"graf graf--p graf-after--p\">They may be a <a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/hbr.org\/2010\/06\/are-you-a-high-potential\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/hbr.org\/2010\/06\/are-you-a-high-potential\">high-potential<\/a> employee who displays an enterprise leader mindset which is defined by <a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/www.icedr.org\/research\/documents\/15_developing_mindset.pdf\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/www.icedr.org\/research\/documents\/15_developing_mindset.pdf\">ICEDR<\/a>, a Global HR Talent Academy as someone that is \u201caccountable for the economic and social welfare of the total enterprise, across divisions, businesses, functions and locations. An enterprise leader\u2026 will make decisions with the entire corporation in mind.\u201d These are the employees we want in our organizations.<\/p>\n<h3 id=\"b5ef\" class=\"graf graf--h3 graf-after--p\">Not engaged<\/h3>\n<p id=\"17a8\" class=\"graf graf--p graf-after--h3\">Employees who are not engaged at their workplaces will put in the time but not so much the effort. They will follow directions but are unlikely to take initiative to problem solve and be expected to step up unless asked.\u00a0 There are multiple reasons why <a href=\"https:\/\/hypercontext.com\/blog\/employee-motivation\/disengagement-what-happens-to-your-employees\">employees get disengaged<\/a> that we&#8217;ll touch upon later on in the post.<\/p>\n<h3 id=\"f742\" class=\"graf graf--h3 graf-after--p\">Actively disengaged<\/h3>\n<p id=\"e7d1\" class=\"graf graf--p graf-after--h3\">Actively disengaged employees are what organizations are most cognizant of. They have engagement needs that are not being met and that makes them resentful. This leads them to take out their frustrations on the company by potentially undermining the efforts of the rest of the engaged employees. They\u2019re either people we need to get rid of or people who show that our businesses need to change their commitment to <a href=\"https:\/\/nectarhr.com\/blog\/employee-engagement-strategies\" target=\"_blank\" rel=\"noopener\">making the workplace more engaging<\/a>.<\/p>\n<h2 id=\"3a93\" class=\"graf graf--h3 graf-after--p\">How do you spot a disengaged employee in the workplace?<\/h2>\n<p id=\"e06b\" class=\"graf graf--p graf-after--h3\">While learning about the different types of employee engagement we may be thinking of those we work with and how to categorize them. Here\u2019s how to spot a disengaged employee in your workplace.<\/p>\n<h3 id=\"2c05\" class=\"graf graf--h3 graf-after--p\">Obvious signs<\/h3>\n<p id=\"9a9b\" class=\"graf graf--p graf-after--h3\">There are the obvious signs of a disengaged or downright neglectful employee. These signs include:<\/p>\n<ul class=\"postList\">\n<li id=\"573a\" class=\"graf graf--li graf-after--p\">Showing up late consistently;<\/li>\n<li id=\"22a4\" class=\"graf graf--li graf-after--li\">The quality of work plummeting;<\/li>\n<li id=\"b4fd\" class=\"graf graf--li graf-after--li\">Missing deadlines repeatedly; and<\/li>\n<li id=\"1333\" class=\"graf graf--li graf-after--li\">other telltale signs that they\u2019re checkout mentally and may be altogether soon.<\/li>\n<\/ul>\n<h3 id=\"e2ee\" class=\"graf graf--h3 graf-after--li\">Lack of energy at\u00a0work<\/h3>\n<p id=\"15bc\" class=\"graf graf--p graf-after--h3\">Other signs of disengaged employees are lackluster attitudes toward their work. When employees start to seem burned out or grudgingly taking on projects this could be a sign they\u2019re disengaged. They could be in need of a vacation, but more likely, they need something more sustainable to reignite their enthusiasm for work.<\/p>\n<h3 id=\"21eb\" class=\"graf graf--h3 graf-after--p\">How they respond to and solicit\u00a0feedback<\/h3>\n<p id=\"dd67\" class=\"graf graf--p graf-after--h3\">A disengaged employee will stop soliciting feedback or responding to it positively. An employee that is hungry to learn and grow will <a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/hbr.org\/2015\/05\/how-to-get-the-feedback-you-need\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/hbr.org\/2015\/05\/how-to-get-the-feedback-you-need\">ask their managers<\/a> how they\u2019re doing and where they can improve. They want feedback. In contrast, a disengaged employee won\u2019t ask for feedback and when they received it they may ignore it or accept it and then not change their behavior afterward.<\/p>\n<h3 id=\"6353\" class=\"graf graf--h3 graf-after--p\">Withdraw from\u00a0culture<\/h3>\n<p id=\"9684\" class=\"graf graf--p graf-after--h3\">Purdue University released a <a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/www.krannert.purdue.edu\/faculty\/campionm\/profiles_quitting.pdf\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/www.krannert.purdue.edu\/faculty\/campionm\/profiles_quitting.pdf\">report<\/a> exploring the <em class=\"markup--em markup--p-em\">how <\/em>and <em class=\"markup--em markup--p-em\">why <\/em>people quite their jobs. They found eight motivational forces that lead to either attatchment or withdrawl in a job, or simply, signs they\u2019re going to stay or leave (see table 2 in the report). They found that a defining trait that was common in all motivational forces was what they termed \u201cmembership-related behaviors.\u201d The defining factor was their membership or how included in the culture they felt. Those that are disengaged start to withdraw which trigger the leads to the factors them leaving.<\/p>\n<h3 id=\"94b1\" class=\"graf graf--h3 graf-after--p\">Bitterness<\/h3>\n<p id=\"9161\" class=\"graf graf--p graf-after--h3\">One of the primary characteristics of disengaged employees is that they\u2019re bitter. Their needs have clearly not been met and the way they are responding is with resentment. Their bitterness reveals itself as consistent negativity, irritability, and the other signs already listed.<\/p>\n<p id=\"d0e9\" class=\"graf graf--p graf-after--p\">There may be more than a single <a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/soapboxhq.com\/blog\/employee-motivation\/disengagement-what-happens-to-your-employees\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/soapboxhq.com\/blog\/employee-motivation\/disengagement-what-happens-to-your-employees\">reason why employees get disengaged<\/a>. It could be because of a lack of career growth opportunities, salary, poor communication among the team, or a multitude of other reasons.<\/p>\n<h2 id=\"bb9e\" class=\"graf graf--h3 graf-after--p\">How do you engage a disengaged employee?<\/h2>\n<h3 id=\"6659\" class=\"graf graf--h3 graf-after--h3\">Using extrinsic vs intrinsic motivation<\/h3>\n<p id=\"288f\" class=\"graf graf--p graf-after--h3\">Tomas Chamorro-Premuzic, a thought leader in organizational psychology, shares in his HBR <a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/hbr.org\/2020\/03\/how-to-work-with-someone-whos-disengaged\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/hbr.org\/2020\/03\/how-to-work-with-someone-whos-disengaged\">article<\/a>, \u201cHow to Work With Someone Who\u2019s Disengaged\u201d that you shouldn\u2019t try to find intrinsically motivate them. They won\u2019t respond well to motivational speeches and it\u2019s too challenging to find the thing that will get them into a <a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/www.bbc.com\/worklife\/article\/20190204-how-to-find-your-flow-state-to-be-peak-creative\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/www.bbc.com\/worklife\/article\/20190204-how-to-find-your-flow-state-to-be-peak-creative\">state of flow<\/a> consistently. Instead, be clear about what\u2019s in it for them or the consequences of not doing it. Some employers prepare <a href=\"https:\/\/giftingowl.com\/corporate\" target=\"_blank\" rel=\"noopener\">employee corporate gifts<\/a> for those who overcome difficulties and become more engaged in the company\u2019s culture.<\/p>\n<h3 id=\"a793\" class=\"graf graf--h3 graf-after--p\">Identify the root problem(s)<\/h3>\n<p id=\"a451\" class=\"graf graf--p graf-after--h3\">If an employee is disengaged, but not at the point of no return it may warrant a deeper discussion on why they feel the way they do. You may need to put your managerial hat on and have the possible uncomfortable conversation around the deeper problem behind their disengagement. Here\u2019s how to do <a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/www.quantumworkplace.com\/future-of-work\/how-to-handle-disengaged-employees\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/www.quantumworkplace.com\/future-of-work\/how-to-handle-disengaged-employees\">get to the root of their disengagement<\/a>:<\/p>\n<ol class=\"postList\">\n<li id=\"f849\" class=\"graf graf--li graf-after--p\">Skip the small talk and acknowledge the problem you want to address.<\/li>\n<li id=\"89df\" class=\"graf graf--li graf-after--li\">Listen carefully to their answers and ask <a class=\"markup--anchor markup--li-anchor\" href=\"https:\/\/www.mindtools.com\/pages\/article\/newTMC_88.htm\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/www.mindtools.com\/pages\/article\/newTMC_88.htm\">probing questions<\/a> to get them to add more detail.<\/li>\n<li id=\"bb63\" class=\"graf graf--li graf-after--li\">After you uncover underlying frustrations seek solutions together.<\/li>\n<\/ol>\n<p id=\"1124\" class=\"graf graf--p graf-after--li\">The problems may be fundamental to their feelings of inclusion or recognition, but they may als be practical things like how you communicate as a team. Teams that have disorganized workfkows and <a href=\"https:\/\/niftypm.com\/blog\/why-project-management-is-broken-and-how-to-fix-it\/\">poor project management<\/a> unsurprisingly also have disengaged employees. Having project management tools (especially when <a href=\"https:\/\/niftypm.com\/blog\/13-ways-to-successfully-lead-a-remote-team\/?source=collection_home---5------8-----------------------\">leading a remote team<\/a>) is crucial to a teams success.<\/p>\n<p id=\"54bc\" class=\"graf graf--p graf-after--p\">This leads to our final point on finding ways to work with disengaged team members.<\/p>\n<h3 id=\"f243\" class=\"graf graf--h3 graf-after--p\">Cooperate to find solutions<\/h3>\n<p id=\"1be8\" class=\"graf graf--p graf-after--h3\">If you\u2019ve done the hard work of identifying the underlying issues that are negatively affecting an employee\u2019s performance that\u2019s great, but only half the battle. The next part of your hard conversation is to find practical solutions. Here are some things to consider:<\/p>\n<ul class=\"postList\">\n<li id=\"38b1\" class=\"graf graf--li graf-after--p\">Do they need a new project to work on?<\/li>\n<li id=\"ba0e\" class=\"graf graf--li graf-after--li\">Is there a manager or employee that they\u2019re having a hard time working with?<\/li>\n<li id=\"61ab\" class=\"graf graf--li graf-after--li\">Are they swamped with work and in need of a break?<\/li>\n<li id=\"8536\" class=\"graf graf--li graf-after--li\">Do they need help <a class=\"markup--anchor markup--li-anchor\" href=\"https:\/\/www.togetherplatform.com\/blog\/how-to-find-a-mentor-5-things-you-should-have-in-common\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/www.togetherplatform.com\/blog\/how-to-find-a-mentor-5-things-you-should-have-in-common\">finding a mentor<\/a> who cares about their career development?<\/li>\n<\/ul>\n<p id=\"8ece\" class=\"graf graf--p graf-after--li\">These questions will help identify the underlying motivations that will hopefully lead you away from having to use only external motivators with them.<\/p>\n<p>Additionally, a <a href=\"https:\/\/wisnio.com\/\" target=\"_blank\" rel=\"noopener\">talent assessment<\/a> can guide you in identifying practical solutions by understanding the employee\u2019s strengths, weaknesses, and career aspirations, enabling you to address project allocation, interpersonal challenges, workload management, and mentorship needs effectively.<\/p>\n<h3 id=\"384c\" class=\"graf graf--h3 graf-after--p\">Mentorship and employee engagement<\/h3>\n<p id=\"66dd\" class=\"graf graf--p graf-after--h3\">In another of Gallup\u2019s <a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/www.gallup.com\/workplace\/285674\/improve-employee-engagement-workplace.aspx#ite-285707\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/www.gallup.com\/workplace\/285674\/improve-employee-engagement-workplace.aspx#ite-285707\">studies<\/a> on what drives employee engagement, they found that employees \u201cwant relationships, particularly with a manager who can coach them to the next level. This is who drives <a href=\"https:\/\/blog.teamable.com\/how-to-optimize-employee-engagement-in-your-recruiting-processes\">employee engagement<\/a>\u2026The manager or team leader alone accounts for 70% of the variance in team engagement.\u201d<\/p>\n<figure><img decoding=\"async\" class=\"lazyload size-full wp-image-676 aligncenter\" src=\"https:\/\/niftypm.com\/blog\/wp-content\/uploads\/2021\/05\/Mentorship-and-employee-engagement.png\" data-orig-src=\"https:\/\/niftypm.com\/blog\/wp-content\/uploads\/2021\/05\/Mentorship-and-employee-engagement.png\" alt=\"Mentorship and employee engagement graph\" width=\"800\" height=\"345\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27800%27%20height%3D%27345%27%20viewBox%3D%270%200%20800%20345%27%3E%3Crect%20width%3D%27800%27%20height%3D%27345%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/niftypm.com\/blog\/wp-content\/uploads\/2021\/05\/Mentorship-and-employee-engagement-300x129.png 300w, https:\/\/niftypm.com\/blog\/wp-content\/uploads\/2021\/05\/Mentorship-and-employee-engagement-768x331.png 768w, https:\/\/niftypm.com\/blog\/wp-content\/uploads\/2021\/05\/Mentorship-and-employee-engagement.png 800w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 800px) 100vw, 800px\" \/><figcaption><\/figcaption><\/figure>\n<h2 id=\"4f48\" class=\"graf graf--h3 graf-after--figure\">Why mentorship improves engagement<\/h2>\n<p id=\"c286\" class=\"graf graf--p graf-after--h3\">Employee engagement is about being recognized and valued in an organization. If employees feel that their company doesn\u2019t care about them then they\u2019ll leave for one that does. For that reason, mentorship is integral to <a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/scholarworks.waldenu.edu\/cgi\/viewcontent.cgi?article=7139&amp;context=dissertations\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/scholarworks.waldenu.edu\/cgi\/viewcontent.cgi?article=7139&amp;context=dissertations\">sustaining employee engagement<\/a> beyond just surveys that everyone is happy at work.<\/p>\n<h3 id=\"183a\" class=\"graf graf--h3 graf-after--p\">Mentors are Not\u00a0Managers<\/h3>\n<p id=\"bc52\" class=\"graf graf--p graf-after--h3\">There\u2019s a crucial difference between mentors and managers. Mentors are non-evaluative and act as guides to support their mentee\u2019s holistic career. Mentors go beyond performance reviews. They\u2019re here to listen and provide an outside look at situations.<\/p>\n<p id=\"9b05\" class=\"graf graf--p graf-after--p\">One of the biggest benefits of having a mentor is accountability. Having a mentor coach you through an exercise, learning material, or difficult conversation can ensure you follow through and are set up for success. Because mentors are non-evaluative, it relieves the pressure and gives mentees more room to vocalize their struggles and failures.<\/p>\n<h3 id=\"6540\" class=\"graf graf--h3 graf-after--p\">How to introduce mentoring into your organization<\/h3>\n<p id=\"8559\" class=\"graf graf--p graf-after--h3\">We\u2019ve all had people in our lives who have helped us get to where we are. And employees that are stuck feeling disenfranchised with where they are may need a mentor to shed light on new opportunities for them to grow.<\/p>\n<p id=\"b820\" class=\"graf graf--p graf-after--p\">Companies that are serious about solving the issue of disengagement may consider <a class=\"markup--anchor markup--p-anchor\" href=\"https:\/\/www.togetherplatform.com\/how-to-start-a-mentorship-program\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/www.togetherplatform.com\/how-to-start-a-mentorship-program\">starting a mentorship program<\/a> to make sure every employee has someone investing in their continued growth.<\/p>\n<h3 id=\"3f3c\" class=\"graf graf--h3 graf-after--p\">Conclusion<\/h3>\n<p id=\"4a4a\" class=\"graf graf--p graf-after--h3\">Our organizations need employees that are engaged or we won\u2019t remain competitive. There are many ways to increase employee engagement but they go beyond surface-level niceties like gift cards or games nights like the <a href=\"https:\/\/www.awards.com\/crystal-awards\/1\" target=\"_blank\" rel=\"noopener\">selection of custom crystal awards<\/a> for the most engaged employees will motivate others to be more active and take the initiative.<\/p>\n<p class=\"graf graf--p graf-after--h3\">Employees require leaders to engage in uncomfortable conversations around why employees feel disengaged and what they can do about it.<\/p>\n<p id=\"9981\" class=\"graf graf--p graf-after--p graf--trailing\">Leaders that actively seek to show employees that they\u2019re valued by giving them recognition for the work they do will realize the benefits. Their employees will be happier and they\u2019ll do better work. They\u2019ll also be a joy to work with. One of the primary ways to achieve this is through providing mentorship opportunities to all employees. By pairing employees with leaders who will help them grow and work through challenges they\u2019ll begin to feel more connected to the company and engaged.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Gallup, the analytics and consulting firm, started measuring employee engagement [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":675,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[80,21],"class_list":["post-467","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-employee-engagement","tag-productivity"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/niftypm.com\/blog\/wp-json\/wp\/v2\/posts\/467","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/niftypm.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/niftypm.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/niftypm.com\/blog\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/niftypm.com\/blog\/wp-json\/wp\/v2\/comments?post=467"}],"version-history":[{"count":0,"href":"https:\/\/niftypm.com\/blog\/wp-json\/wp\/v2\/posts\/467\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/niftypm.com\/blog\/wp-json\/wp\/v2\/media\/675"}],"wp:attachment":[{"href":"https:\/\/niftypm.com\/blog\/wp-json\/wp\/v2\/media?parent=467"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/niftypm.com\/blog\/wp-json\/wp\/v2\/categories?post=467"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/niftypm.com\/blog\/wp-json\/wp\/v2\/tags?post=467"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}