12 Best Business Process Management Software in 2025

Endless delays, miscommunications, and missed deadlines are every business process manager’s reality. Given the pace at which organizations evolve, adapting and executing quickly is nothing short of a superpower.

Every manager wants smoother operations, fewer delays, and a team that can work at full capacity. This is where Business Process Management software comes in. These tools can revolutionize your business by automating tasks, optimizing end-to-end processes and workflows, improving key performance indicators (KPIs) such as cycle time, cost per unit, and customer satisfaction, and providing valuable insights into your operations. Without such tools, it becomes challenging to automate business processes effectively, which can hinder scalability and efficiency within organizations.

If you don’t know where to begin, use this guide to choose the best BPM software for your specific needs in 2025 and make your operations efficient (and your team productive).

What is Business Process Management? 

A Business Process Management software is a systematic approach to improving business operations by analyzing, modeling, executing, monitoring, and optimizing end-to-end business processes.

What is Business Process Management Software? 

Business Process Management (BPM) software is a suite of tools designed to optimize and streamline organizational operations. It enables businesses to:

• Visualize and model complex processes: Map out intricate workflows, identify dependencies, and gain a comprehensive understanding of how different departments and functions interact.
• Automate processes and repetitive tasks: Eliminate manual, time-consuming activities, freeing up employees for higher-value work.
• Improve process efficiency: Identify and eliminate bottlenecks, reduce cycle times, and minimize errors.
• Enhance data-driven decision-making: Collect and analyze process data to gain valuable insights into performance, identify areas for improvement, and make informed decisions.
• Increase agility and adaptability: Quickly respond to changing market conditions and customer demands by adapting and optimizing processes as needed.

Business Process Automation

Business process automation (BPA) is the technology-enabled automation of activities or services that accomplish a specific function or workflow. BPA is the practice of running and improving a company by automating manual processes. By automating business processes, organizations can reduce costs and resource requirements, improve productivity and efficiency, and enhance customer experience. BPA can be applied to various business processes, including accounting, finance, human resources, and customer service.

Key Features of BPM Software

BPM software typically includes a range of features that support the design, execution, and monitoring of business processes. Some key features of BPM software include:

Process Modeling and Design

Process modeling and design in BPM software involve visual tools to create detailed diagrams and flowcharts representing business workflows. This feature enhances clarity, communication, and collaboration among stakeholders by providing a comprehensive view of processes. Key features of process modeling and design include:

• Visual process modeling using BPMN (Business Process Modeling Notation)
• Drag-and-drop interface for creating process diagrams
• Support for multiple process modeling notations
• Collaboration tools for stakeholders to review and comment on process designs

Workflow Automation

Workflow automation in BPM software automates the execution of repetitive and routine tasks within business processes. This feature manages the end-to-end execution of workflows, handles exceptions, and enforces business rules. Key features of workflow automation include:

• Automated task assignment and routing
• Support for conditional logic and decision-making
• Integration with external systems and applications
• Real-time monitoring and tracking of workflow execution

Performance Monitoring and Analytics

Performance monitoring and analytics in BPM software offer real-time insights into the effectiveness and efficiency of business processes. This feature includes dashboards and reporting tools that track KPIs and metrics. Key features of performance monitoring and analytics include:

• Real-time process monitoring and tracking
• Customizable dashboards and reports
• Support for KPIs and metrics
• Integration with external analytics tools

Top 12 Business Process Management Tools At a Glance

Business Process Management Software	Best for	Key BPM-centric USPs
1. Nifty	SMBs with simple workflows	Easy to use, drag-and-drop interface
2. Kissflow	Collaboration across teams	Strong communication and feedback features
3. Monday.com Work OS	Flexible work management	Customizable dashboards and automations
4. Nintex	Microsoft-centric organizations	Integrates seamlessly with Microsoft 365
5. Zoho Creator	Building custom business applications	Low-code development platform
6. ProcessMaker	Open-source option	Free and open-source software
7. Appian	Complex business processes	Handles high-volume, mission-critical workflows
8. IBM Blueworks Live	Large enterprises	Scalable and secure platform for complex needs
9. Pega	Advanced AI and decision automation	Powerful AI capabilities for intelligent process automation
10. Oracle BPM Suite	Integration with Oracle applications	Tight integration with other Oracle products
11. ARIS	Process mining and analysis	Strong focus on data-driven process improvement
12. Camunda	Cloud-native and developer-friendly	Open-source, embeddable BPM engine for developers

12 Best Business Process Management Software in 2025

1. Nifty 

Nifty makes managing workflows and projects feel less like a chore and more like a strategy session. It’s an all-in-one tool that brings task management, time tracking, team collaboration, and project management under one roof. 

Business process management teams can stay in sync, optimize processes, and tackle projects with fewer bottlenecks and more confidence. Nifty allows you to build efficient, repeatable systems so your team can deliver projects right from the get-go.

Key Features:

• Workflows: You can define and customize workflows with drag-and-drop functionality to mirror your specific business needs. For example, you can create a streamlined workflow for onboarding new clients, including steps for initial contact, contract negotiation, and project kickoff.
• Task Automations: Use Nifty Orbit AI feature to automate repetitive tasks such as status updates, task assignments, and notifications. This frees up your team to focus on higher-value activities. For example, you can use Nifty to automate the assignment of tasks to specific team members based on their skills and availability.
• Task Management: Leverage Milestones feature to track project progress and manage key tasks, including subtasks, dependencies, and due dates. This ensures clear ownership and accountability for each step in the process. For example, Nifty allows you to create subtasks for complex projects and set dependencies to ensure tasks are completed in the correct order.
• Process Mapping and Analysis: Nifty can be used to visually map out your business processes, creating clear flowcharts and diagrams. This visual representation helps you understand how different tasks and activities are interconnected. You’ll be able to identify inefficiencies within these visual maps and make data-driven decisions to improve overall process efficiency.
• Collaboration: Promote seamless collaboration through features like team chat, file sharing, and in-app commenting. This improves communication and reduces the risk of miscommunication. Your team can leverage the chat functionality to discuss roadblocks and make decisions quickly. They can also use in-app commenting to provide feedback on tasks and deliverables.
• Reporting and Analysis: Gain valuable insights with comprehensive reporting and analytics dashboards. The Dashboard Reports feature transforms your project boards and workflows into clear, visually appealing reports that can be easily exported and shared with stakeholders outside your team. You can also track key metrics such as cycle time, resource utilization, and project progress to identify areas for improvement.

Pros:

• Seamlessly integrates with third-party tools such as Slack, Google Drive, and Zapier
• Serves as a centralized hub for managing projects, tasks, and workflows
• Offers a free forever plan so that teams can get started without upfront costs
• Paid plans start at just $7/month per user, providing affordable access to all essential features

Ratings:

• G2: 4.7/5
• Capterra: 4.6/5

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2. Kissflow

The most useful aspect of Kissflow is its simplicity, which allows your team to create and modify workflows. Its drag-and-drop interface and integration with CRM and HR systems improve key business process areas like sales management and employee onboarding, increasing efficiency across the board.

Key Features:

• Pre-built business apps for faster workflow launches
• Customizable templates for scaling and standardizing workflows
• Employee management system to streamline HR processes
• Expense management app for tracking and controlling expenses
• Bug tracking system for automating and managing development processes
• IT asset management for monitoring, tracking, and collaborating on digital assets

Pros:

• No-code, drag-and-drop builder for easy workflow creation
• Quick implementation of workflows, reducing deployment time
• Simple training to get started with building apps
• Recognition from industry leaders like Gartner and TrustRadius

Ratings:

• G2: 4.3/5
• Capterra: 4.1/5

3. Monday.com Work OS

Monday.com Work OS is a versatile work management platform that can be a powerful tool for streamlining business processes. It can be thought of as a customizable command center for your team, allowing you to manage projects, automate tasks, and collaborate seamlessly—all within a single platform.

Key Features:

• Custom workflows for diverse business processes, such as sales pipelines, customer onboarding, and product development
• Automate repetitive tasks like data entry, task assignments, and status updates
• Visualize your work with a variety of views, including Kanban boards, Gantt charts, timelines, calendars, and spreadsheets, to gain different perspectives on your projects
• Integrate seamlessly with a wide range of popular business applications, including Slack, Google Workspace, Microsoft Teams, and Zapier, to centralize data 
• Collaborate in real-time through features like team discussions, file sharing, @mentions, and in-app video calls

Pros:

• Adapt the platform to fit your specific business needs and workflows
• Automate repetitive tasks with a powerful automation engine
• Intuitive and user-friendly interface that’s easy to learn and navigate for users of all skill levels
• Connect with a wide range of tools to centralize your workflow and improve data flow

Ratings:

• G2: 4.7/5
• Capterra: 4.6/5

4. Nintex

Nintex is a workflow automation tool that streamlines and optimizes business processes using an intuitive drag-and-drop interface. It allows you to create documents, forms, and maps to improve communication and collaboration across teams.

You can also manage tasks from a single dashboard and simplify workflows, replacing slow processes with efficient task management. Custom connectors integrate with the Nintex framework to maintain organized business records. 

Key Features:

• Drag-and-drop process modeling through Nintex K2 Process Manager
• Integration with both internal and external applications for flexibility and legacy system reuse
• AI-powered design optimization and decision-making capabilities
• Ability to mix low-code with Robotic Process Automation (RPA) to automate complex processes
• Cloud-based and on-premises deployment options
• SmartObjects to improve form generation and speed up project delivery
• Comprehensive rule library to support dynamic process automation

Pros:

• Reduces the time spent on manual form creation with SmartObjects, which is especially helpful for HR and finance teams
• Speeds up compliance-heavy workflows like contract approvals or audits by automating document generation and routing
• Ensures enterprise-wide compatibility by integrating seamlessly with tools like SharePoint and Dynamics 365

Ratings:

• G2: 4.2/5
• Capterra: 4.4/5

5. Zoho Creator

Zoho Creator is a versatile low-code platform that empowers BPM managers to automate workflows, streamline processes, and create custom applications with minimal coding.

Perfect for organizations that need tailored solutions, it gives you the flexibility to build applications that cater to everything from inventory management to project tracking. If your business has specific needs that off-the-shelf solutions can’t address, Zoho Creator allows you to design processes exactly the way you need them.

Key Features:

• Low-code environment for rapid creation of custom applications
• Built-in templates for key business processes like CRM, project management, and task tracking
• Drag-and-drop workflow builder for easy automation setup
• Mobile access to applications and workflows for on-the-go management
• Real-time reporting and data analytics for process performance tracking
• Strong integration capabilities with other Zoho apps and external tools
• Multi-layered security protocols, including encryption and compliance certifications

Pros:

• Intuitive interface for non-technical users to design and automate workflows
• Quick setup and deployment of custom business apps without heavy IT involvement
• Seamless data flow across various business processes and departments
• Continuous platform updates with new features and improvements
• Comprehensive support with training materials and 24/7 assistance

Ratings:

• G2: 4.3/5
• Capterra: 4.3/5

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6. ProcessMaker

With intuitive tools and AI integration, ProcessMaker allows you to build, manage, and optimize business processes—whether simple or intricate—without steep learning curves.

You can capture exceptions, route approvals, track process performance in real time, and continuously optimize your workflows. This all-in-one solution streamlines operations reduces training time and enhances customer satisfaction by enabling self-service capabilities.

Key Features:

• Low-code interface that empowers non-technical users to create workflows
• AI-driven process optimization and intelligent document processing
• Real-time process state tracking for complete visibility
• Integrated email alerts and notifications for workflow updates
• Fully customizable workflows with advanced routing and approval options
• Integration with LDAP and other external systems for seamless operations
• User-friendly email-like interface with folders for efficient task management
• Intuitive reporting and dashboards to monitor performance and optimize processes

Pros:

• Easy for business users to create, modify, and replicate workflows
• Flexible for developers to customize complex workflows using popular programming languages
• Reduces training time with an intuitive interface and real-time feedback
• Simplifies complex workflows, cutting down process setup times significantly
• Customizable dashboards and reports help track progress and identify bottlenecks
• Consistently updated with new features to improve usability and functionality

Ratings:

• G2: 4.3/5
• Capterra: 4.5/5

7. Appian

Appian isn’t just another BPM tool—it’s a low-code automation platform that simplifies complex processes while uniting your data and systems. It’s perfect for teams needing rapid development and deployment of workflows, from loan approvals to regulatory compliance. Appian helps you work smarter and faster, especially in industries where every decision counts.

Key Features:

• Unified data fabric that lets you connect and work with data across siloed systems without duplication
• Process Modeler, a drag-and-drop tool for building and iterating workflows visually
• Pre-configured industry templates for use cases like loan origination, customer service, and contract management
• Advanced AI for intelligent document processing and real-time decision-making
• RPA to handle repetitive tasks like data entry or system updates 
• SAIL (Self-Assembling Interface Layer) for building dynamic and responsive interfaces
• Continuous process monitoring with predictive analytics for optimization

Pros:

• Accelerates time to market by using prebuilt templates for industry-specific use cases like insurance claims or loan origination
• Saves resources with AI-powered automation that reduces manual intervention in document-heavy workflows
• Combines low-code and RPA seamlessly and enables teams to tackle both simple and complex automation tasks
• Trusted by highly regulated industries such as healthcare, banking, and government due to robust compliance features like HIPAA and FedRAMP

Ratings:

• G2: 4.5/5
• Capterra: 4.2/5

8. IBM Blueworks Live

IBM Blueworks Live provides a powerful foundation for driving process excellence and achieving significant business outcomes. By leveraging its capabilities, organizations can streamline operations, reduce costs, improve customer satisfaction, and gain a competitive edge.

Key Features:

• Intricate process modeling using industry-standard notations like BPMN 2.0 and DMN, capturing every step, decision point, and resource involved
• In-depth process analysis to identify bottlenecks
• Simulation capabilities to predict the impact of changes before implementation
• Workflow execution and monitoring with built-in automation features, tracking key performance indicators (KPIs), and gaining real-time insights into process performance
• Seamless integration with other IBM solutions and third-party systems, creating a unified view of your business operations and enabling end-to-end process automation

Pros:

• Enterprise-grade scalability and reliability built on a robust and secure IBM Cloud infrastructure
• Comprehensive process modeling and analysis capabilities with advanced features like simulation and what-if analysis
• Strong focus on governance, risk, and compliance with built-in controls and audit trails
• Seamless integration with the broader IBM ecosystem, including AI, automation, and cloud solutions, for enhanced process intelligence

Ratings:

• G2: 4.3/5
• Capterra: 4.5/5

9. Pega

Pega BPM is built for businesses tackling complex processes that demand flexibility, fast decision-making, and seamless automation.

It combines AI, RPA, and low-code tools to handle workflows like case management, customer service, and operational decision-making. If you’re looking to cut through inefficiencies and improve how your teams handle processes in real-time, Pega delivers.

Key Features:

• AI-powered Customer Decision Hub for real-time recommendations and process adjustments
• Prebuilt industry frameworks for healthcare, finance, insurance, and more, including ready-to-use workflows and rules
• RPA tools to automate repetitive tasks like data entry, document handling, and customer requests
• Simulation capabilities to test workflows under different scenarios before going live
• Adaptive analytics and predictive models to anticipate customer needs and improve processes
• Cloud, on-premise, and hybrid deployment options for flexibility across organizations
• Enterprise-grade compliance with standards like HIPAA, GDPR, ISO 27001, and FedRAMP

Pros:

• Speeds up process improvement with AI suggesting workflow tweaks and automation opportunities
• Reduces development time with prebuilt templates, frameworks, and low-code tools
• Supports iterative changes so workflows can evolve quickly as business needs shift
• Enhances customer service by predicting needs with machine learning and NLP-driven insights
• Offers strong vendor support, including ongoing training, to help teams maximize the platform

Ratings:

• G2: 4.2/5
• Capterra: 4.3/5

10. Oracle BPM Suite

Oracle BPM Studio is a key part of the Oracle BPM Suite. Process developers can build business apps driven by processes. It integrates with Oracle JDeveloper and makes it easier to design, model, and deploy workflows in a user-friendly environment.

With its support for business analysts and developers, Oracle BPM Studio helps you streamline application creation from start to finish. It’s especially beneficial for teams working with complex processes that need to iterate and deploy efficiently. Whether you’re designing processes, managing workflows, or testing applications, Oracle BPM Studio simplifies the development cycle.

Key Features:

• Built on the Oracle JDeveloper IDE for seamless integration with other Oracle products
• Supports BPMN 2.0 for standardized business process modeling
• Allows for process modeling, service implementation, and deployment all within the same platform
• Provides the ability to create project templates that can be reused across multiple projects
• Offers a customizable environment based on the role of the user (read: Process Analyst, Process Developer)

Pros:

• Provides easy-to-use tools for integrating with other Oracle applications and services
• Supports versioning, allowing live changes to be made to workflows
• Lets you deploy applications directly to Oracle BPM runtime for immediate use
• Enables integration with Oracle BPA Suite for creating process models and applications from business blueprints
• Facilitates collaboration between business analysts and process developers

Ratings:

• G2: 4/5
• Capterra: 4.6/5

11. ARIS

ARIS empowers your business with advanced process intelligence to help you manage the entire process lifecycle. From mapping and analyzing workflows to driving continuous improvement, ARIS helps create value for both your business and your customers.

Key Features:

• BPMN 2.0 notation for business process modeling, allowing you to document workflows with standardized symbols easily
• Flexible folder structures and function allocation diagrams to keep your processes organized and allow for better management of large, complex workflows
• Supports advanced process mining, allowing you not just to track current processes but also identify areas for improvement in real-time
• An array of learning resources available, including free certifications at beginner, intermediate, and expert levels
• In-depth data analytics capabilities to help you monitor key performance indicators (KPIs) 

Pros:

• Easy to learn and navigate for users across skill levels
• Integration with existing tools and systems simplifies setup
• Provides detailed insights that improve decision-making and productivity
• Offers a comprehensive suite for process optimization, compliance, and automation
• Customer support is responsive and helpful when issues arise
• Efficiently tracks and manages business processes for better control and performance

Ratings:

• G2: 4.3/5
• Capterra: 4.7/5

12. Camunda

Camunda is a leading orchestration tool that handles complex microservice orchestration and long-running asynchronous processes. It adheres to BPMN 2.0 standards, offering various notations for performing a broad range of BPMN operations.

Its Java-friendly architecture allows for easy customization to fit specific needs. The Camunda Cockpit helps manage ongoing processes and perform necessary remediations. The latest version, Camunda 8, introduces enhanced features such as connectors and offers flexibility with self-managed or SaaS configurations. 

Key Features:

• Native BPMN notations for easy workflow migration between different solutions
• Clear, up-to-date documentation with BPMN notation, easily understood by both business and technical teams
• Cloud-native workflow tool, fully supported in cloud environments
• Live workflow changes supported with versioning
• Robust database support, compatible with MySQL, MariaDB, Oracle DB, IBM DB2, Postgres, Aurora, MSSQL, H2, and CockroachDB
• High performance and scalability for large enterprises with large data processing needs
• Access to production history for easier solution management
• Free Community Edition available for use without cost
• Well-established solution, trusted and tested in the industry
• Uses XML, JSON, and BPMN 2.0 standards for straightforward process modeling
• Solid API and SDK for easy integration with external systems, with community-supported versions for multiple languages

Pros:

• More visibility into business processes and the ability to create executable documentation
• Lightweight, open-source workflow orchestration engine
• Seamless integration with Spring Boot Microservices for decision model creation
• Troubleshooting options to identify and resolve issues efficiently
• A centralized solution for diagnosing problems and correcting processes
• Quick report generation to assess process performance and organizational value

Ratings:

• G2: 4.4/5
• Capterra: 4.5/5

Benefits of Using Business Process Management Tools

• Full Control Over Workflows: A BPM tool centralizes all your workflows, giving you real-time oversight of tasks, deadlines, and team responsibilities without switching between tools.
• Reduce Errors with Automation: Automating routine actions, such as assigning tasks or sending reminders based on workflow triggers, can eliminate manual handoffs and the risk of human error.
• Faster Onboarding and Training: Pre-built templates and visual workflow designers simplify the training process, making it easier for new team members to get up to speed.
• Scalable Process Optimization: Whether you’re managing a team of five or five hundred, BPM tools grow with your organization, helping you scale processes without compromising quality or control.
• Proactive Risk Management: Monitor key process metrics to identify inefficiencies or potential risks early, ensuring workflows stay on track and align with business goals.

Key Criteria for Choosing BPM Solutions

• Visual Workflow Design: Look for software that uses visual tools, such as drag-and-drop editors, to simplify process mapping and adjustments.
• Advanced Role Management: Ensure the tool supports role-based permissions so you can restrict access to sensitive data and processes in real-time.
• Scalable Integrations: Prioritize BPM solutions that integrate with your existing tools and can handle future integrations as your business expands.
• Mobile-Friendly Access: Choose a tool that allows your team to monitor workflows and update tasks from any device.
• Support and Community: Opt for a solution backed by responsive support and an active user community that can help with troubleshooting and optimization ideas.

Nifty: The Best Business Process Management Software for Managers in 2025

Nifty offers a flexible and modern approach to process management. BPM managers get to design rule-based workflows and automate task routing. This way, the data and tasks move through your processes smoothly and according to set criteria. 

Being cloud-based, Nifty is ready to use immediately and doesn’t require any complicated setup. Its process monitoring and reporting tools provide clear insights into process performance and give you real-time visibility.

Nifty stands out for its simple yet powerful drag-and-drop builder, robust integrations with tools such as Zapier and Slack, and flexible pricing plans.

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FAQ

1. What does BPMS mean?

BPMS stands for Business Process Management Software. It’s a tool designed to help businesses map, manage, and optimize their workflows to boost efficiency, reduce errors, and maintain better control over their operations.

2. What is a business process management software?

Business process management software helps businesses automate, streamline, and monitor workflows. It allows teams to design efficient processes, improve collaboration, and ensure tasks are completed on time and within the set guidelines.

3. Which BPM tool is the best?

The best BPM tool depends on your needs, but Nifty is highly rated for its flexibility, ease of use, and powerful automation features.