10 Best Order Management Software for Small Businesses in 2025

As your business grows, managing operations gets harder. You’ve got to keep tabs on your inventory, track orders, and drive on-time shipping. But issues arise. Stock can run out unexpectedly. Deliveries get delayed, and customers are frustrated. Order management software solutions can fix all this and more.

These solutions automate routine tasks and keep your inventory updated. They streamline orders and shipping, improve customer satisfaction, and reduce errors. They also provide data to enhance your sales process. For example, you can pull orders from different platforms, update stock levels instantly, and ship faster—all from one tool.

However, picking the right tool is easier said than done. That’s why we’ve done the work for you. In this comprehensive guide, we’ve narrowed it down to the top 10 order management software for 2025.

What is Order Management and Inventory Management Software?

Order management systems (OMS) help you manage the entire order process in one place. It automates tasks such as order processing, inventory updates, shipping, and delivery tracking. With OMS, you get real-time visibility into stock levels, order status, and sales performance, helping you reduce errors and stay in control.

Order Management System Defined

An order management system (OMS) is a comprehensive software solution designed to streamline and automate the entire order management process, from the moment an order is placed to when it’s delivered. It encompasses a broad range of functions, including inventory management, order routing, self-service order tracking, and reporting and analytics tools. An OMS provides a single platform to manage all aspects of your supply chain, helping businesses save time, reduce costs, and improve customer service by automating tasks and providing real-time updates.

Benefits of Using Order Management Software

Order management software offers numerous benefits that make the process easier and more efficient. By implementing an OMS, businesses can enhance customer satisfaction, reduce costs, increase efficiency, improve inventory management, and enhance scalability.

Enhanced Customer Satisfaction

One of the most significant benefits of using order management software is enhanced customer satisfaction. With an OMS, customers can track their orders in real-time, receive shipping and delivery updates, and access the information they need, leading to increased satisfaction and loyalty. Additionally, an OMS enables businesses to provide accurate and timely order status updates, reducing the number of customer inquiries and complaints.

Reduced Costs

Order management software can yield substantial savings by automating tasks and minimizing manual labor. An OMS streamlines major parts of the process, including order processing and inventory management, which means businesses can redirect valuable resources toward more growth-focused initiatives. Furthermore, an OMS helps reduce errors and inaccuracies, which can lead to costly returns and refunds.

Increased Efficiency

With task automation provided by order management software, businesses can move faster while eliminating manual errors. An OMS provides a centralized platform for managing orders, so businesses can reduce processing times and improve overall operational efficiency. Additionally, an OMS enables businesses to optimize their inventory management, preventing overselling, stockouts, and minimizing the risk of stockouts.

By implementing an order management system, businesses can reap numerous benefits, including enhanced customer satisfaction, reduced costs, and increased efficiency. By automating tasks, providing real-time updates, and optimizing inventory management, an OMS can help businesses streamline their order management process, leading to increased productivity, reduced costs, and improved customer satisfaction.

10 Best Order Management Software Solutions at Glance

Order Management Software	Pricing	Best Used For	Rating
1. Nifty	Free Personal: $7/month per user, billed yearly Pro: $10/month per user, billed yearly Business: $16/month per user, billed yearly Enterprise: Contact sales	Streamlining operations, tracking deliveries, managing tasks, and handling documentation to keep your supply chain efficient	G2: 4.7/5 Capterra: 4.6/5
2. Zoho Inventory	Standard: $29/organization per month, billed annually Professional: $79/organization per month, billed annually Premium: $129/organization per month, billed annually Enterprise:$249/organization per month, billed annually	Small to medium-sized businesses needing to manage orders across multiple sales channels like Amazon, eBay, Shopify, and their website	G2: 4.3/5 Capterra: 4.5/5
3. Jotform	Starter: Free Bronze: $34/month, billed annually Silver: $39/month, billed annually Gold: $99/month, billed annually Enterprise: Custom pricing	Small businesses wanting an easy way to create and manage online order forms to collect customer information, order details, and payments on their website	G2: 4.7/5 Capterra: 4.7/5
4. Quickbooks Online	Simple Start: $102.5/year Essentials: $150/year Plus: $215/year Advanced: $410/year	Small to medium-sized businesses needing basic order management for tracking sales, managing inventory, and generating invoices	G2: 4/5 Capterra: 4.3/5
5. Extensiv Order Manager	Merchant: $39/month EDI Merchant:  $99/month 3PL (integrations only): $99/month Master Account: $199/month	eCommerce businesses selling across multiple channels that need a centralized platform to manage orders, inventory, and fulfillment with automation	G2: 4.5/5 Capterra: 4.7/5
6. OrderMS	Startup: $0 Regular: $89.9/month, billed annually Business: $149.9/month, billed annually	Businesses looking to simplify and automate their order fulfillment process	G2: 5/5 Capterra: NA
7. Google Forms	Free to use for Google users	Simple order taking for small businesses to quickly gather customer information and order details	G2: NA Capterra: 4.7/5
8. Odoo	One App Free Standard: $24.9/month per user, billed yearly Custom: $37.4/month per user, billed yearly	Integrating inventory tracking, sales, purchases, and real-time updates	G2: 4.3/5 Capterra: 4.2/5
9. Linnworks	Contact the sales team	Simplifying inventory and order management across e-commerce platforms such as Amazon, eBay, Shopify, Magento, and WooCommerce	G2: 4.4/5 Capterra: 4.1/5
10. NetSuite	Contact the sales team	Managing the entire order process, from order placement to delivery, including order capture, processing, fulfillment, and customer updates	G2: 4/5 Capterra: 4.2/5

Top 10 Order Management Software in 2025

1. Nifty

Nifty is a project management tool that doubles up as a powerful order management software. Use it to manage orders, particularly if you want a combination of collaboration, task tracking, and visual planning features. It’s perfect for teams handling complex projects where timelines, milestones, and communication are key—especially for creative teams and Agile workflows. By eliminating manual processes, Nifty enhances efficiency and accuracy in order management.

Key Features:

• Task Management for Routing Tasks & Tracking Deliveries: Nifty helps you effortlessly assign delivery tasks to distributors and track each step of the delivery process in real time. This ensures packages are delivered on time. You can route tasks based on delivery zones and driver availability, minimizing delays right from the start.
• Nifty Docs for All Logistics Documentation: With Nifty Docs, you can keep all your logistics documentation, such as shipping labels, contracts, and compliance papers, in one secure cloud location. You can also instantly retrieve important files like a bill of lading without the need to sift through endless emails and files.
• AI-Powered Project Management: Nifty’s AI-driven project management feature, Nifty Orbit AI, helps you plan and manage deliveries quickly while keeping track of every logistics detail. Use pre-built templates specifically designed for logistics to streamline project setups such as warehouse organization and seasonal delivery planning. Save time by customizing these templates and avoiding manual setups.
• Time Tracking for Delivery Monitoring: Nifty’s time tracking tool helps you stay on top of delivery timelines, monitor milestones, and track team productivity. With real-time insights, it ensures your logistics project stays on schedule, optimizes resource allocation, and improves efficiency.
• Integration with Shopify, Zapier, and Custom APIs: Nifty seamlessly integrates with tools like Shopify, Zapier, and custom APIs. You can sync orders from Shopify directly into Nifty, automatically create tasks for each delivery, and use workflow automation to simplify your order management process.

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2. Zoho Inventory

Zoho Inventory helps you automate key tasks and keep everything in sync. Instead of dealing with spreadsheets and manual errors, you can manage orders, inventory, and shipments all from one place.

Key Features:

• Integration with Amazon, eBay, Shopify, and Etsy for centralized order management across platforms
• Automatic reordering notifications to prevent stockouts and ensure popular items are always available
• Real-time inventory updates across all sales channels to maintain accurate stock levels
• Live tracking of orders and shipments through 25+ shipping service integrations
• Seamless data sync with Zoho Books and Zoho CRM for unified access to inventory, finances, and customer information, including customer relationship management systems
• Mobile app for on-the-go tracking of orders, inventory, and shipments

3. Jotform

If you’re looking for an affordable way to manage your orders and streamline your workflow, Jotform provides a solid solution. With over 1,800 free order form templates and a free order tracker, you can set up your system without breaking the bank.

You can customize forms to collect key customer details and process payments securely, all while keeping track of your orders in real-time.

Key Features:

• 1,800+ order form templates for quick setup, or create your own with a customizable form builder
• Automatic order tracking that updates with customer information, order details, and payment status
• Customizable order tracker table with drag-and-drop functionality and multiple view options
• 36 payment processor integrations to accept card payments, ACH, and e-checks
• Simple form embedding or sharing options to start collecting payments right away

4. Quickbooks Online

QuickBooks Online offers a cloud-based accounting software solution for managing all your business finances. It makes tracking income, expenses, bills, and payroll simple. The platform also connects with e-commerce platforms like Amazon, eBay, Shopify, and Square so that you can stay on top of inventory levels. Once a purchase is made, you can automatically send invoices or sales receipts to keep everything on track.

Key Features:

• Automatic application of sales tax to invoices
• Bank and credit card integration for seamless financial tracking
• Item reorder levels with purchase order creation and expense logging upon receipt
• Generation of financial reports such as profit and loss statements and cash flow summaries
• Inventory management and order processing capabilities combined with accounting tools
• Integration with e-commerce apps like Shopify, WooCommerce, and Amazon for streamlined order and inventory management

5. Extensiv Order Manager

Extensiv Order Management (formerly Skubana) helps you track orders, sales performance, and stock levels in one place. It connects with your CRM, warehouses, third-party logistics providers, and POS systems, so everything is in sync. It also offers robust inventory control features, ensuring real-time visibility of stock levels and processes. It’s built for high-growth brands, pre-launch companies, and marketplace sellers who need to scale quickly.

Key Features:

• Integration with multiple sales channels and systems like CRM, 3PLs, and POS
• Demand forecasting tools that predict stock levels and automate replenishment
• Automated low-stock alerts
• “Orderbots” to automate tasks like inventory updates, order processing, and fulfillment
• Multi-warehouse inventory management
• Advanced reporting and analytics to track sales performance, monitor trends, and make data-driven decisions

6. OrderMS

OrderMS offers a comprehensive inventory management software solution for managing orders and inventory. Its intuitive dashboard provides real-time insights into your business and helps you make quick decisions as well as maintain smooth workflows. Plus, OrderMS automates routine tasks at the click of a button.

Key Features:

• Integration with Amazon, Shopify, eBay, and Dropbox for seamless synchronization of orders, inventory, and sales performance
• Real-time inventory tracking
• Automated invoicing and payment reconciliation
• Customizable reporting tools for detailed insights on inventory movement, sales by product or region, and customer purchase patterns
• Return management features that track return requests, update stock levels in real time, and process refunds
• Multi-warehouse support to manage stock, sales, and orders across different locations
• Built-in shipping carrier integration with providers like UPS, FedEx, and DHL

7. Google Forms

Google Forms is a simple tool for small businesses looking to manage orders without any extra complexity. You can quickly set up forms to capture customer orders with different input types, such as text, dates, and dropdowns.

Customization is easy, too, allowing you to adjust the design with colors, fonts, and images. Once your form is ready, sharing it is straightforward—whether through email, direct links, or even social media platforms like Facebook.

Key Features:

• Easy interface suitable for beginners
• Responses linked directly to Google Sheets for easy data analysis
• Downloadable responses in CSV format or printable for offline use
• Simple toggle to stop accepting responses when needed

8. Odoo

Odoo is an ERP solution designed to streamline business operations. It covers everything from inventory management to sales, accounting, and HR. The modular setup allows you to start small and add on as your business grows.

Odoo also offers a free community version for those who prefer to host and customize their system. The enterprise version, on the other hand, comes with hosting and dedicated support.

Key Features:

• Web and mobile access for seamless operation across devices
• Real-time inventory tracking across all sales channels
• Integration with barcode scanners and POS systems for accurate data sync
• Customizable reports on inventory forecasting, valuation, and warehouse performance

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9. Linnworks

Linnworks syncs inventory across all sales channels to prevent overselling or stockouts. It automates repetitive tasks like creating purchase orders, generating shipping labels, and merging multiple orders into a single shipment. Reporting tools that show sales trends, fast-moving products, and inventory costs across all platforms also provide clear visibility into financial performance.

Key Features:

• Advanced workflows streamline order processing and route tasks to the correct fulfillment center
• Optimized stock levels are maintained with automated inventory replenishment
• Invoices and purchase orders are automatically generated to reduce administrative effort
• Detailed reports deliver insights for smarter business decisions
• 24/7 onboarding, training, and client support ensure smooth implementation and operations

10. NetSuite

NetSuite is a flexible ERP solution built for fast-growing businesses and enterprises that need scalability. It offers customizable modules for managing finance, invoicing, inventory, customer relationships, and warehouse management, which is crucial for improving inventory control and streamlining fulfillment processes.

This makes it a centralized hub for your operations. The role-based dashboards provide real-time business insights tailored to each team member’s responsibilities, so everyone focuses only on what matters most to them.

Key Features:

• Customizable item fields to capture and store unique details for every product or service
• Automated tax calculations to simplify compliance and streamline business transactions
• Saved searches to filter and retrieve specific data across modules in seconds
• Extensive reporting options with over 100 built-in reports, including inventory trends, sales by product or campaign, and cash flow statements

Nifty is the Best Order Management Software for Your Growing Business

As an order management manager, you’re constantly tackling a hundred tasks at once—tracking orders, managing inventory, coordinating with teams, and ensuring deliveries happen on time. However, order management is a field ripe with delays, miscommunication, and stock errors.

Selecting the right order management software is crucial for improving efficiency and customer satisfaction. These can create a ripple effect that impacts customer satisfaction and hurts the bottom line. You’ve probably thought:

• “Why am I spending so much time updating spreadsheets and chasing down order statuses?”
• “There has to be a better way to streamline these processes without constant manual intervention!”

This is where Nifty steps in. An all-in-one project management tool, Nifty streamlines your order lifecycle—capturing orders, managing inventory, assigning tasks, and tracking deliveries—all in one place.

With real-time updates, automated workflows, and customizable dashboards, you’ll know exactly where every order stands and what needs your attention. Sign up to get started!